3 Real Use Cases of WhatsApp Automation

1. Clinics and Appointment Scheduling

An intelligent bot on WhatsApp allows patients to select the specialty, see available times, and book without making a single call.

2. Ecommerce and Cart Recovery

If a user abandons their purchase, an automated WhatsApp message with a 10% discount has an open rate of over 90%, completely destroying traditional Email Marketing metrics.

3. Logistics and Order Tracking

By simply sending the tracking number, the user receives the status of their package in real time, drastically reducing complaints and queries in customer service channels.